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🖨️ Printer Error 0x0000071A – RPC Call Cancelled | Causes & Solutions - ITSolution4U

🖨️ Printer Error 0x0000071A – RPC Call Cancelled | Causes & Solutions

🔍 Introduction

Are you facing Printer Error 0x0000071A while connecting to a shared network printer, installing a printer, or sending a print job from a Windows computer?

This error is associated with a Windows Remote Procedure Call (RPC) operation being cancelled. RPC is a Windows communication mechanism that allows different computers and services to communicate with each other over a network.

When this error occurs during a printing operation, communication between the client computer, print server, Windows services, or printer-related components may have been interrupted or cancelled.

In this article, we will understand the meaning of error 0x0000071A, its possible causes, and troubleshooting methods.

⚠️ What Does Error 0x0000071A Mean?

DetailInformation
Error Code0x0000071A
Decimal Code1818
Error NameRPC_S_CALL_CANCELLED
DescriptionThe RPC call was cancelled
Related ComponentWindows Remote Procedure Call
Possible ScenarioNetwork printer connection or printing

Note: This code identifies an RPC cancellation. It does not automatically prove that the printer driver, print spooler, or network connection is faulty.

🔎 Common Causes of Error 0x0000071A

The following are possible causes when this error occurs during printer operations:

  1. 🌐 Network communication interruption between the client and print server.

  2. 🔄 RPC communication timeout or cancellation.

  3. ⚙️ Print Spooler service interruption.

  4. 🖨️ Printer server temporarily unavailable.

  5. 🔐 Firewall or network security restrictions affecting RPC communication.

  6. 💻 Windows service or system component issues.

  7. 📦 Outdated or incompatible printer drivers.

  8. 🔄 Temporary Windows or application-related problems.

🛠️ How to Fix Printer Error 0x0000071A

Follow these troubleshooting steps in sequence.

1. Check Network Connectivity

First, verify that the client computer can communicate with the print server.

Open Command Prompt and run:

ping SERVER-NAME

You can also test the server using its IP address:

ping 192.168.1.10

Replace the example server name or IP address with your actual print server details.

Next, open File Explorer and enter:

\\SERVER-NAME

Check whether the shared printer is visible.

Note: A failed ping does not always mean the server is unreachable because ICMP traffic may be blocked by the firewall.

2. Restart the Print Spooler Service

The Print Spooler service manages print jobs and communication with printer drivers.

Follow these steps:

  1. Press Windows + R.

  2. Type services.msc.

  3. Press Enter.

  4. Locate Print Spooler.

  5. Right-click and select Restart.

  6. Try printing again.

Alternatively, run Command Prompt as Administrator:

net stop spooler
net start spooler

Important: Restarting the Print Spooler may interrupt active print jobs.

3. Check RPC-Related Windows Services

Verify that the following services are running:

  • Remote Procedure Call (RPC)

  • RPC Endpoint Mapper

  • DCOM Server Process Launcher

  • Print Spooler

To check:

  1. Press Windows + R.

  2. Type services.msc.

  3. Locate each service.

  4. Verify its status and startup configuration.

Important: Do not attempt to stop or manually change the startup configuration of core RPC services. They are essential Windows components.

4. Restart the Print Server

If multiple users are experiencing the same printer connection issue, check the print server.

Recommended checks:

  • Verify that the server is powered on.

  • Check network connectivity.

  • Confirm that the shared printer is available.

  • Check Print Spooler service status.

  • Review Windows Event Viewer for RPC or printing-related errors.

If a server restart is necessary, coordinate it with the IT team to avoid interrupting other services.

5. Check Windows Firewall and Network Security

Firewall rules or network security policies may affect communication between the client and print server.

Verify:

  • Windows Firewall configuration.

  • Appropriate File and Printer Sharing rules.

  • RPC-related network communication.

  • Network segmentation and access-control policies.

Do not permanently disable Windows Firewall or endpoint security software as a troubleshooting method.

6. Update or Reinstall the Printer Driver

An incompatible or corrupted printer driver can cause printing-related problems.

Follow these steps:

  1. Open Device Manager.

  2. Expand Print queues.

  3. Right-click the affected printer.

  4. Select Update driver.

  5. Install the latest compatible driver from the printer manufacturer's official website.

If required, remove and reinstall the printer using the manufacturer's recommended installation procedure.

7. Remove and Re-add the Shared Printer

If the issue occurs only on one client computer:

  1. Open Settings.

  2. Navigate to Bluetooth & devices → Printers & scanners.

  3. Select the affected printer.

  4. Click Remove.

  5. Restart the computer.

  6. Open File Explorer.

  7. Enter the shared printer path:

\\SERVER-NAME\PRINTER-SHARE-NAME

  1. Reconnect to the shared printer.

Ensure that you have the required permissions to install and use the shared printer.

8. Check Windows Event Viewer

Event Viewer can help identify the actual reason behind the RPC cancellation.

Steps:

  1. Press Windows + R.

  2. Type:

eventvwr.msc

  1. Press Enter.

  2. Open Windows Logs → System.

  3. Check errors and warnings around the time the issue occurred.

  4. Also review relevant PrintService logs under:

Applications and Services Logs → Microsoft → Windows → PrintService

Look for RPC, service, network, driver, and printing-related events.

💻 Useful Windows Troubleshooting Commands

Run the following commands from Command Prompt as Administrator where required.

Check Print Spooler status:

sc query spooler

Restart Print Spooler:

net stop spooler
net start spooler

Check network connectivity:

ping SERVER-NAME

Check server name resolution:

nslookup SERVER-NAME

Check RPC Endpoint Mapper connectivity:

Test-NetConnection SERVER-NAME -Port 135

Replace SERVER-NAME with the actual print server hostname or IP address.

Port 135 is used by the RPC Endpoint Mapper. A successful connection does not guarantee that all RPC communication or printing operations will work.

🏢 Best Practices for Office and Corporate Networks

To reduce recurring shared printer and RPC communication issues:

  • Maintain updated Windows systems.

  • Use compatible printer drivers.

  • Monitor Print Spooler service health.

  • Maintain stable LAN connectivity.

  • Configure firewall rules according to approved security policies.

  • Use centralized print management where appropriate.

  • Review Windows Event Viewer during recurring failures.

  • Maintain documented printer installation and troubleshooting procedures.

In regulated or GxP environments, assess printing systems according to their intended use and impact on GxP processes. Follow applicable change-control and documentation procedures when making relevant configuration changes.

❓ Frequently Asked Questions (FAQs)

Q1. What is Windows error 0x0000071A?

It is the Windows RPC error RPC_S_CALL_CANCELLED, meaning that a Remote Procedure Call was cancelled.

Q2. Is error 0x0000071A specifically a printer error?

No. It is a general Windows RPC error. It may appear during printer operations when RPC communication is interrupted or cancelled.

Q3. Can restarting Print Spooler fix this issue?

It may help if the problem is related to the printing service or a stuck print operation, but it is not a guaranteed fix for every RPC cancellation.

Q4. Can a firewall cause this error?

Firewall or network security restrictions may affect RPC communication. Check the required network rules rather than disabling the firewall permanently.

Q5. Does this error indicate a faulty printer?

Not necessarily. The issue may be related to Windows services, network communication, the print server, or printer drivers.

🎯 Conclusion

Printer Error 0x0000071A (RPC_S_CALL_CANCELLED) indicates that a Windows Remote Procedure Call was cancelled.

When this error appears during printer installation or printing, start by checking network connectivity, RPC-related services, Print Spooler, firewall configuration, printer drivers, and Event Viewer logs.

Identifying the actual cause before changing system settings will help restore printing functionality while maintaining network security.

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