There are following steps for resolve "False Positive Detection Excel File".
Recently most of the Seqrite Users are facing issues of genuine Excel files are getting detected as Trojan.
This is to inform you that this is false positive detection and our team is working on the same on high priority.
Meanwhile as a workaround you can follow up below steps:
1) Open Seqrite EPS Console
2) Go to Clients and Manage Policy
3) Open each policy and go to Scan Settings
4) Under Scan Settings find option 'Exclude File Extension' and add below extensions:
XLS
XLSX
XML
5) Save policy after adding said extensions
For Individual Quick heal users.
• Open Quick heal Console
• Click on Protection
• Click on Scan Settings
• Go down and click on Exclude File Extension
• Type One by One xls, xlsx & xml and add these extension in exclusion list.
• Come back on main console and click on settings
• Click on View Quarantine Files
• Select guarantied file one by one and restore the same.
Note: If You will want to more information, Please mail me on "info@itsolution4u.in
- QuickHeal"
Expected new patch within hours to solve above issue
